Connect Zendesk to HubSpot in seconds

Access your HubSpot data directly from your Zendesk tickets without switching tabs or searching for information.

HubSpot Integration

What you'll achieve with the HubSpot integration

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Handle tickets faster

Jump directly to relevant HubSpot contacts, companies, deals, and tickets from your tickets without manual searches

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Create custom links

Build dynamic links that automatically include ticket data in your HubSpot URLs

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Reduce context switching

Keep your focus by accessing HubSpot data without leaving Zendesk

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Seamless CRM integration

Connect customer support tickets to your HubSpot CRM data with a single click

Amco Industries | John Doe Ticket #123456

Can you change my billing from monthly to annual?

Via email

I'm trying to change my billing from monthly to annual. Can you help me?

T
Your Team ยท Today 10:00

I'm sorry to hear that you're having trouble with your billing. I'll be happy to help you with that. Going to Stripe now!

Public reply

Common Use Cases for HubSpot

View Company Records

Jump directly to the company record in HubSpot using the organization name from your ticket.

https://app.hubspot.com/contacts/12345/companies/list/view/all?query={{ticket.organization.name}}

View Contact Records

Access contact information in HubSpot based on requester email.

https://app.hubspot.com/contacts/12345/contacts/list/view/all?query={{ticket.requester.email}}

Create Deals from Tickets

Generate new deals in HubSpot with pre-filled information from your Zendesk tickets.

https://app.hubspot.com/contacts/12345/deals/add?dealname={{ticket.subject}}&notes={{ticket.description}}&company={{ticket.organization.organization_fields.organization_id}}

View Organization Details

Access organization details in HubSpot based on organization ID.

https://app.hubspot.com/contacts/12345/company/{{ticket.organization.organization_fields.organization_id}}

How to set up the HubSpot integration

1

Install URL Builder Pro

Add URL Builder Pro from the Zendesk Marketplace to your Zendesk instance

2

Create HubSpot templates

Set up URL templates for your common HubSpot pages using ticket variables

3

Start using your links

Access your HubSpot links directly from ticket sidebars and navigation

Simple, Transparent Pricing

Plans that scale with your financial services support team

Starter

$2
per agent / month
  • Basic URL templates
  • Ticket sidebar integration
  • Standard Zendesk data fields
  • Email support
Start Free Trial

Enterprise

$7
per agent / month
  • Custom deployment
  • Integration consulting
  • Dedicated account manager
  • Custom SLA
  • Advanced role management
  • Volume discounts
Contact Sales

All plans include a 14-day free trial. Volume discounts available for larger teams.

Ready to streamline your HubSpot workflow?

Join hundreds of support teams using URL Builder Pro to connect their Zendesk instance with HubSpot