Access your Internal Tools data directly from your Zendesk tickets without switching tabs or searching for information.
Jump directly to relevant Internal Tools admin consoles, dashboards, and internal applications from your tickets without manual searches
Build dynamic links that automatically include ticket data in your Internal Tools URLs
Keep your focus by accessing Internal Tools data without leaving Zendesk
Connect customer support tickets to your internal systems with a single click
Jump directly to your admin console with customer information pre-loaded.
https://console.app.internal/users?search={{ticket.requester.email}}
Access internal customer dashboard with all relevant account information.
https://dashboard.internal/customers/{{ticket.organization.organization_fields.account_id}}
View order history and details for the customer submitting the ticket.
https://orders.internal/customer/{{ticket.requester.id}}/history
Search internal documentation based on ticket subject.
https://docs.internal/search?query={{ticket.subject}}
Add URL Builder Pro from the Zendesk Marketplace to your Zendesk instance
Set up URL templates for your common Internal Tools pages using ticket variables
Access your Internal Tools links directly from ticket sidebars and navigation
Plans that scale with your financial services support team
All plans include a 14-day free trial. Volume discounts available for larger teams.
URL Builder Pro works with many other tools that your team might use:
Join hundreds of support teams using URL Builder Pro to connect their Zendesk instance with Internal Tools
