Connect Zendesk to Stripe in seconds

Access your Stripe data directly from your Zendesk tickets without switching tabs or searching for information.

Stripe Integration

What you'll achieve with the Stripe integration

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Handle tickets faster

Jump directly to relevant Stripe payment dashboards, customer accounts, and invoices from your tickets without manual searches

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Create custom links

Build dynamic links that automatically include ticket data in your Stripe URLs

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Reduce context switching

Keep your focus by accessing Stripe data without leaving Zendesk

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Resolve payment issues faster

Quickly access customer payment history and transaction details from Zendesk tickets

Amco Industries | John Doe Ticket #123456

Can you change my billing from monthly to annual?

Via email

I'm trying to change my billing from monthly to annual. Can you help me?

T
Your Team ยท Today 10:00

I'm sorry to hear that you're having trouble with your billing. I'll be happy to help you with that. Going to Stripe now!

Public reply

Common Questions About The Stripe and Zendesk Integration

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Is it secure to use with Stripe?

URL Builder Pro never stores or accesses your Stripe data directly. It only creates secure URLs to your existing Stripe dashboard, using the same security measures as your normal Stripe login.

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Will this work with our custom Stripe setup?

Yes! URL Builder Pro works with any Stripe dashboard configuration, including custom fields, multiple accounts, and test environments. You can customize URL templates to match your exact workflow.

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Do we need special Stripe permissions?

No additional Stripe permissions are needed. Your agents will see exactly what their existing Stripe login allows them to see. URL Builder Pro simply helps them get there faster.

Common Use Cases for Stripe

View Customer Details

Jump directly to a customer's Stripe profile using their email address from the ticket.

https://dashboard.stripe.com/search?query={{ticket.requester.email}}

Check Payment Status

Quickly verify payment status by linking to specific transactions using a custom field.

https://dashboard.stripe.com/payments/{{ticket.custom_field_payment_id}}

View Invoice Details

Access invoice information directly from your support tickets.

https://dashboard.stripe.com/invoices/{{ticket.custom_field_invoice_id}}

How to set up the Stripe integration

1

Install URL Builder Pro

Add URL Builder Pro from the Zendesk Marketplace to your Zendesk instance

2

Create Stripe templates

Set up URL templates for your common Stripe pages using ticket variables

3

Start using your links

Access your Stripe links directly from ticket sidebars and navigation

Simple, Transparent Pricing

Plans that scale with your financial services support team

Starter

$2
per agent / month
  • Basic URL templates
  • Ticket sidebar integration
  • Standard Zendesk data fields
  • Email support
Start Free Trial

Enterprise

$7
per agent / month
  • Custom deployment
  • Integration consulting
  • Dedicated account manager
  • Custom SLA
  • Advanced role management
  • Volume discounts
Contact Sales

All plans include a 14-day free trial. Volume discounts available for larger teams.

Ready to streamline your Stripe workflow?

Join hundreds of support teams using URL Builder Pro to connect their Zendesk instance with Stripe