Connect Zendesk to HubSpot in seconds

Access your HubSpot data directly from your Zendesk tickets without switching tabs or searching for information.

HubSpot Integration

What you'll achieve with the HubSpot integration

Handle tickets faster

Jump directly to relevant HubSpot contacts, companies, and deals from your tickets without manual searches

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Create custom links

Build dynamic links that automatically include ticket data in your HubSpot URLs

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Reduce context switching

Keep your focus by accessing HubSpot data without leaving Zendesk

HubSpot Use Cases

View Contact Details

Jump directly to a contact's profile in HubSpot using their email address from your Zendesk ticket.

https://app.hubspot.com/contacts/[YOUR_PORTAL_ID]/contact/email/{{ticket.requester.email}}

Access Company Information

Open a company's HubSpot profile page using the domain from customer's email address.

https://app.hubspot.com/contacts/[YOUR_PORTAL_ID]/company/domain/{{ticket.requester.email|domain}}

Create Support Ticket

Generate a new support ticket in HubSpot with pre-populated information from your Zendesk ticket.

https://app.hubspot.com/contacts/[YOUR_PORTAL_ID]/ticket/create?associatedObjectId={{ticket.custom_fields.hubspot_contact_id}}&subject={{ticket.subject}}

How to set up the HubSpot integration

1

Install URL Builder Pro

Add URL Builder Pro from the Zendesk Marketplace to your Zendesk instance

2

Create HubSpot templates

Set up URL templates for your common HubSpot pages using ticket variables

3

Start using your links

Access your HubSpot links directly from ticket sidebars and navigation

What support teams are saying

"URL Builder Pro has saved our support team countless hours by providing direct access to our HubSpot data. We've cut average handling time by 20%."

Testimonial Author

Mark Wilson

Support Operations Manager, SaaS Solutions

"Setting up our HubSpot links was incredibly simple. Now our agents can focus on helping customers instead of navigating between systems."

Testimonial Author

Emma Rodriguez

Customer Experience Lead, GrowthTech

Ready to streamline your HubSpot workflow?

Join hundreds of support teams using URL Builder Pro to connect their Zendesk instance with HubSpot